The Operations Manager works collaboratively with Sales Leads (SLs), End Market Leaders (EMLs), Regional Leads (RLs), and other key stakeholders to ensure coordination of effort, resources, and project execution. The Operations Manger provides problem-solving and technical support for field safety professionals assigned to client locations. The Operations Manager drives performance and results through a common set of expectations and receives support through collaboration with human resources, consulting, and finance. Responsibilities include but are not limited to: Project Planning/Sourcing/Scheduling Work with Market leads, SMEs, Logistics, Recruiting, and other stakeholders to identify field resources to build the project team. Communicate and coordinate hiring needs with Logistics, Operations, Recruiting, and other key stakeholders. Identify quality talent by interviewing prescreened candidates to evaluate their technical safety knowledge, competencies, soft skills, and leadership abilities. Coordinate resource hiring activities: Update project stakeholders on opportunity status. Project Management Ensure project delivery excellence for all projects that fall under assigned area of responsibility. Communicate regularly and consistently with key stakeholders and client/project representatives to ensure service satisfaction and proactively identify concerns before they become irreparable issues. Address employee performance concerns proactively, consult with appropriate stakeholders for assistance, and support client with resolution. Work with appropriate stakeholders to ensure smooth transition of personnel at the project level, People Management Create a work culture that fosters trust, fairness, consistency, and sharing ideas by modeling the company’s Core Values, communicating clear expectations, and taking advantage of every touchpoint. Forecast future hiring needs based on the sales pipeline, historic trends, and other business conditions and initiatives. Articulate HazTek’s value proposition as a career opportunity for prospective employees, including salary, benefits, growth opportunities and career paths. Make all final hiring decisions, present verbal offers, finalize salary negotiations and other terms of employment, and establish new employees’ start dates. Ensure employees are prepared to meet the demands of their current role and to prepare them for career development. Miscellaneous Complete time reporting weekly to include appropriate allocation Respond to emergency situations with speed and efficiency. Attend scheduled and ad hoc meetings with EMLs, SLs, pipeline review, operations/project review, etc. Facilitate an environment that promotes the company’s culture and Core Values.